San Bernardino County IHSS Provider Guide

$19.00 an hour, effective January 1, 2026. That ranks #24 of California's 58 counties and is $0.02/hr below the county average of $19.02/hr. Rates are renegotiated periodically, so confirm the current rate with the county or Public Authority.

Call 1-866-985-6322 (the Public Authority) and ask for provider enrollment. You'll complete the enrollment forms (SOC 426 and SOC 846), attend orientation, and pass a Live Scan background check. Once approved, you register for the Electronic Services Portal (ESP) to submit timesheets. The Provider Enrollment Kit on IHSSHours.com walks through each step.

In person first: a weekly Provider Enrollment In-Person Meeting, with no appointment required, where you receive a New Provider BOUNDS Packet. Then you watch the orientation videos and sign the forms online in BOUNDS, and turn in the required documents to an IHSS or Public Authority office. If you already have an IHSS client, go to one of the weekly meetings; for the schedule, the county says to call your client's social worker or visit the local IHSS office. Space is limited, and no late arrivals or guests are allowed. If you do not have a client yet, the county says not to attend and to apply to the Public Authority registry instead. To confirm, call the San Bernardino County main IHSS line at 1-877-800-4544.

No. It's an independent, optional credential — not issued or required by CDSS, San Bernardino County, or its Public Authority, and it doesn't replace enrollment, orientation, or the background check. It's a way to show a recipient you understand HTG rankings, timesheets and EVV, and protective supervision, with a certificate they can verify online.

About 57,648 recipients, served by about 51,130 providers (CDSS, July 2026) — roughly 6.2% of California's 925,481 recipients. For more county detail, see the San Bernardino County IHSS guide on IHSSHours.com.